All orders are filled from either our Concord, NC facilities, or when economically feasible and/or in the best interest of our customers, we may retain our distributors to drop ship orders directly to our customers.
Please understand, we offer over 40,000 miniatures on our website, and frequently add new lines of miniatures for you to enjoy. While our inventory is significant, we cannot house all items locally. To reduce order fulfillment time as much as possible, we replenish our inventory several times a week, and it may take a few business days to receive, sort, pack, and ship your order. Other factors may also affect shipment time, such as coordinating certain products from multiple sources. We ask for a bit of understanding and patience in those situations where our inventory may be low or exhausted on some items. Depending on when your order is placed, relative to when our store orders are made, the process could extend shipment timing several business days. Holidays and weekends may also affect shipping time. Please allow 7-10 business days for delivery within the US.